Terms & Conditions

Terms & Conditions


Standard Terms and Conditions of Charter



  1. The maximum number of guests permitted to board the vessel for the charter can be found on the balance invoice. Requests for additional guest numbers may be made in writing and need to be approved 48 hours prior to the charter commencing.
  2. No additional guests will be able to board the vessel on the day of the charter.
  3. Refunds will not be given for no-shows or latecomers.


  1. The Charterer and their guests may only board the vessel at the time their booking is scheduled to commence. Access prior to this time (e.g. for event setup) must be approved in writing by Oneworld at least 48 hours prior to the Charter commencing.
  2. The Charterer and their guests shall vacate the vessel by the agreed time set out on the balance invoice. Specific arrangements to extend must be confirmed by the Captain of the vessel. Any extension of time or failure to vacate the premises at the agreed time shall incur an additional fee (based on the hourly rate for vessel hire and hourly staff charges)
  3. Full access to the yacht including lower deck cabins will be managed on a case-by-case basis and should be discussed with the Charter Manager at least 24 hours prior to the charter commencing. Oneworld reserves the right to close any areas off in order to protect the vessel.


  1. The Head Charterer is responsible for the behaviour, security and safety of themselves, their guests and any associated contractors whilst they are onboard the vessel.
  2. The Head Charterer shall observe and comply with all instructions given by Oneworld crew and with the provisions of the Day Charter Agreement.
  3. Nudity, strippers and topless waiters are not permitted as part of any charter onboard Oneworld
  4. It is prohibited for any person to use, sell, purchase or be under the influence of any illegal substance onboard the vessel. Any guest found to be under the influence of an illegal substance will be immediately removed from the vessel.
  5. Oneworld crew reserve the right to request the removal of any guest behaving in a dangerous, disorderly, argumentative, offensive, illegal or objectionable way.
  6. The safety of our crew and guests is our first priority. If the behaviour of any charter guest threatens this safety, police will be notified and the charter will be immediately suspended.


  1. RSA regulations apply onboard Oneworld. Oneworld crew reserve the right to refuse service to anyone underage or overly intoxicated.
  2. To ensure the safety of guests returning to dock the bar will be closed 30 minutes prior to disembarking.


  1. Oneworld has a strict no shoe policy on board. A welcome mat and chairs will be provided for guests embarking the yacht to remove their shoes. All guest’s shoes will be stowed safely on board during the charter.


  1. Oneworld has two bathrooms located on the main deck available for use. Other guest areas and bathrooms will be available subject to the number of guests on board during the charter.
  2. Cabins, including beds, are not available for use during day charters unless agreed in writing prior to the charter.
  3. Showers are not available to use at any time, there is a freshwater shower located on the aft swim platform for any guest wanting to rinse off after swimming.
  4. Guests need to ensure that no sanitary items or any other non-biodegradable waste are flushed down the toilets. Bins are provided and the cost to repair any blockages will be taken from the event bond.


  1. Food is not to be taken into any of the 5 guest suites. Consumption of food will be limited to the main guest areas of the yacht.
  2. Menus contain allergens and are prepared in kitchens that handle nuts, shellfish, gluten and eggs. Whilst all reasonable efforts are taken to accommodate guest dietary needs, Oneworld cannot guarantee that food will be allergy free. Any dietary requirements are required to be ordered and confirmed prior to the event.


  1. Oneworld’s music system will be available during charters. Volume and control will be managed by the yachts crew and any DJ equipment or sound systems must be discussed with the captain prior to commencement. If you would like your music to be played, please create a public Spotify playlist in advance so the crew can download and play for you on the day.


  1. Smoking will need to be cleared with the yachts manager at the time of the charter booking. The captain on board will let guests know where smoking will be permitted on board and when. Any violation of this instruction by the captain will cause the charter to immediately cease


  1. All in water activities are to be organised at the time of booking the charter. Additional crew need to be employed for safety at the charterers expense. Anyone who wishes to participate in any water activities will not be permitted to consume any alcohol
  2. Guests are to supply their own towels and no more than 15 guests are allowed in the water at any one time


  1. Any water taxi embarking / disembarking must first be noted to the captain on board. Water taxis are to be arranged at the charterer’s own expense.


  1. Oneworld Charters may feature media collected from the client’s events on our social media channels and website. This may include posting images, testimonials, videos and audio. It is the responsibility of the lead charterer to inform guests of this provision


  1. Cancellation more than 30 days prior: Provided we are successful in rebooking the vessel for your scheduled charter date and time, your deposit will be refunded less a $500 administrative fee. If we are not able to rebook the vessel, the deposit is non-refundable.
  2. Cancellation between 30-10 days prior: Deposit is non-refundable
  3. Cancellation less than 10 days prior: Full payment is due and payable with no monies refundable
  4. In the above circumstances, consideration will be given to food, staff and boat costs incurred due to cancellation.
  5. Cancellations must be made in writing to Oneworld.
  6. Oneworld reserves the right to cancel any booking and refund any deposit or payments made as a result of unforeseen circumstances, extreme weather conditions or accidents.


  1. Full payment is required prior to boarding the vessel.


  1. A $5,000 security deposit is payable prior to boarding the vessel for your charter.
  2. Any additional charges on the day of service are to be immediately deducted from the security deposit. This includes but is not limited to extensions of charter, additional guests, additional services, pay-on-consumption beverages, waiting time for embarking and disembarking at wharves, water taxis and any other additional charges notified by Oneworld.


  1. The Charterer shall notify Oneworld staff immediately on becoming aware of any damage or loss to the vessel, its facilities or equipment and of any injury to any person whatsoever during the charter.
  2. The Charterer shall be responsible for the cost of making good any damage or loss caused to the vessel and its furniture, fittings and equipment arising out of and/or in the course of the Charterer’s Charter.
  3. If the amount to make good any damage or loss caused is greater than the amount of the security deposit, the Charterer will be forwarded an invoice for settlement within 7 days.


  1. The Charterer is liable for themselves, their employees and any contractors whom they may engage in relation to the event and indemnifies Oneworld, all Oneworld employees and caterers against any claims, actions losses, demands, damages and expenses for which Oneworld, its employees and caterers shall or may become liable or suffer in respect of damage to Oneworld’s property or injury or death of persons arising out of any wilful, unlawful or negligent act or omission of the Charterer, its employees, agents or subcontractors in connection with this event.
  2. It is the responsibility of the Charterer to obtain and keep current insurance against such liability during the term of this contract and ensure that all contractors under their direction are similarly insured.

Failure to comply with any of the above provisions will result in immediate suspension of the Charter without refund.

1800 O WORLD